THE BRANCH OF THE FUTURE FOR FINANCIAL SERVICES
These days, banks hardly have any points of contact with the customer. The customer needs real reasons to return to their branch.
And online banking itself also needs to offer added value, and that means more than just personal contact with a customer advisor.
Completely different communicative processes and paths with innovative approaches are required today: these include modern, entertaining tools and emotionalisation and personal contact (also through live communication with experts).
weFinance is therefore a meeting point. A place where people should come into contact with financial products in an entertaining way – without the boring scenario of “adviser-desk-paperwork-customer”. Customers are asking for new channels, new technologies and have new wishes concerning how they would like to be addressed or receive advice – you can experience this concept live at our showroom in Eschborn.